Last updated: October 2025
At Quote Bank (quotebank.co.uk), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions, please contact us at cs@quotebank.co.uk.
Information We Collect
We collect personal information from both individuals seeking quotes and businesses registering to provide services. This may include:
Name
Email address
Phone number
Postcode
Account details such as login credentials (for registered users)
We also automatically collect limited technical data, such as your IP address, browser type, and how you interact with our site. This helps us improve functionality and user experience.
How We Use Your Information
We use your information to:
Create and manage user and business accounts.
Process quote requests and connect users with service providers.
Communicate with you about your account or enquiries.
Improve our website, services, and user experience.
Monitor site performance through Google Analytics.
We do not sell or trade your personal data. Your information will never be shared with unrelated third parties.
Cookies and Analytics
Quote Bank uses cookies and Google Analytics to help us understand how visitors use the site. Cookies are small text files stored on your device that help us:
Remember your preferences and login status.
Analyse site traffic and usage patterns.
Improve performance and tailor your experience.
You can manage or disable cookies in your browser settings. A detailed explanation of our cookie practices is available on our separate Cookies Policy page.
Legal Basis for Processing
We process your personal data based on:
Performance of a contract: To deliver services or respond to quote requests.
Legitimate interests: To improve and promote our platform.
Consent: For newsletters, marketing emails, and cookie tracking.
You can withdraw consent at any time by contacting cs@quotebank.co.uk.
Data Storage and Security
We take appropriate technical and organisational measures to keep your personal information secure. Your data is stored on secure servers within the UK or EEA, and access is restricted to authorised staff only.
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Correction: Ask us to fix inaccurate or incomplete information.
Erasure: Request deletion of your data (“right to be forgotten”).
To exercise any of these rights, email cs@quotebank.co.uk. We will respond within 1 working day.
Retention of Data
We retain personal data only as long as necessary to provide our services and comply with legal obligations. Inactive accounts or outdated information may be securely deleted after a reasonable period.
Links to Other Websites
Our site may include links to external websites. Quote Bank is not responsible for the content or privacy practices of those third-party sites. We recommend reviewing their privacy policies before providing any personal data.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law or how we operate. All updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact: cs@quotebank.co.uk