Twenty 12 Flooring

In 2009, when Chris and his colleagues at Bridgend’s Allied Carpets discovered they were about to be made redundant, they were devastated. As expert carpet fitters, there wasn’t much they didn’t know about the business, and Chris realised that he wasn’t prepared to walk away from the work that he loved along with his 20 years of expertise and experience. With a young family to support, he and his wife Michelle had no alternative but to pick up the pieces and move forward.

With 2012 Flooring, customers can first narrow down their preferences from the company’s website. Chris will then take suitable samples to their homes for them to see them next to their own furniture, colour schemes and lighting. And there’s never a hint of sales pressure because that goes against everything that 2012 Flooring stands for. Chris and his team are carpet fitters, not salesmen. They want their keen pricing, excellent standard of service and great reputation to be the only reasons people have for choosing them. For Chris, Michelle and the team, their good reputation is worth more than any sale, and their business model is driven by Michelle’s ‘three Ps’ work ethic – professional, polite and punctual.

Selecting your flooring from 2012 Flooring is easy, but after that … it gets even easier! The team will move your furniture, lift your current flooring, fit around cupboards, lay your new flooring efficiently and tidy up after themselves. It’s as simple as that. When they started 2012 Flooring in 2009, Chris and Michelle wanted to create something fresh and new in the marketplace. They set out to turn the process of buying new flooring a pleasure rather than a pain. Five years on, their consistently positive customer feedback would suggest that they’ve succeeded.

Flooring Service Provider