Motofix

How do I get an estimate prior to the repairs being carried out? To ensure you receive our undivided attention, estimates are provided by appointment only. Speak to one of our customer advisors to organise an appointment. What documents will I need to bring with me? Driving licence, proof of identity, insurance policy document and copy of your claim form (if available). What if I have problems with my claim? Motofix has built up good relationships with many leading insurance companies. Because we are aware of industry requirements, we can normally speed up the claim to repair authorisation process.

Why can delays occur during the repair process? There are various things that can cause delays, the most common of which are delays obtaining authorisation, parts delays or additional parts as being required during the repair cycle. Will my car be driven by your staff? Yes for collection and redelivery and for certain types of repairs we will also road test cars after the repair process.