Mahadeo & Co is a member of The Property Ombudsman. We ain to provide thehighest standards of service to all our customers. To ensure that your interest are safeguarded, we set out below our complaints procedure.
If you believe you have a complaint, please write in the first instance to Mr Rhakesh Mahadeo (Managing Partner) at the address below.
In the event that you are still unsatisfied with the response then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our internal procedure within 8 weeks from the date we receive your written notification.
Please note that if you do wish to contact The Property Ombudsman Service,you must do so within 6 months of the date of the Managing Partner’s final viewpoint letter.
Our Locations:
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Main Office - 11 Brighton Road, Kingston upon Thames, KT6 5LX
020 8390 3014
Business Name
Mahadeo
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