France Alyson

Our aim in dealing with your accident claim, is to offer old-fashioned personal service but in a modern and efficient way. This means that we use e-mail and computers to help us to handle your claim, but you can still telephone and speak to a real person if you need to! We have a helpful and dedicated team of staff who are here to help with your claim and to deal with the non-legal queries you may have, in plain English and with no complicated jargon. However, many busy people find that they are happy to deal with their claim by e-mail, post and telephone and in most cases that is no problem!

Because of modern technology we have clients throughout the whole of England & Wales and distance is no object to dealing with your claim. Many firms offer a so called '24 hour' service. In actual fact, what you often get is simply someone taking a message to pass on! We therefore do not pretend to be available 'round the clock' and our office opening hours are 9.30am to 5.00pm, Monday to Friday.