eCourier.co.uk

A failed delivery of a pair of Queen's tennis tickets left them thinking there must be a better way. They quickly established that it was human operators at the heart of conventional courier companies that was limiting their capacity to deliver consistently excellent service. They built an intelligent automated resource-matching platform to replace that human supply-chain and overcome the problems we've all experience as a courier customer.

At the heart of our business is a one-of-a-kind real-time optimisation algorithm who we've named Larry. Larry knows the location of every eCourier (with ten second accuracy) customer service expectations and traffic hotspots. In a split-second he allocates the best courier and route for new orders, leading to quicker, more reliable service, and happier customers.