You won’t be sold something you don’t need;We try hard to make ourselves available as much as possible: if we cannot answer your queries straight away, they are typically done within a few hours;If a simpler, more economical service would better serve your needs, we will tell you and reduce the price;We won’t lie to you, even in small things: no one will say some one is out when they are in;We won’t hide from you on the rare occasions we make mistakes, but “bend over backwards” to resolve any problem as soon as possible;We will work very hard for you to get what you deserve without complaint and as quickly as possible;We invest heavily in staff training, compared to other firms, to provide the best possible service.
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